Experience
Engagements, and what actually changed.
Clients are described by type rather than by name unless permission has been given. What matters here is the shape of the problem and what the operation looked like afterwards.
Placeholder content
The entries below are structural examples showing how a project reads on this site. They are not real engagements and must be replaced with your own work, with client permission, before launch. Editing src/content/projects.ts and setting status: 'published' removes this notice.
- Regulatory Documentation2025
Operations manual restructure after an amendment backlog
A Part-NCC operations manual with nine years of amendments, restructured rather than rewritten.
- Safety Management2025
An SMS that produced no reports
A fully documented, audit-passing SMS generating almost no occurrence reports — diagnosed and rebuilt from the reporting culture outward.
- Training & Compliance2024
Instructor standardisation across a training organisation
Three instructors teaching the same syllabus item three different ways, brought onto one standard and kept there.
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